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Posts Tagged ‘BPA/P National Comptency Test

Standard competency exam for BPO agents launched

By Anna Valmero
INQUIRER.net
First Posted 14:18:00 03/08/2010

Filed Under: business, Employment, Employment Agencies

MANILA, Philippines—The Business Processing Association of the Philippines (BPA/P) launched Monday a national competency test to streamline the recruitment of applicants in the $7.2 billion outsourcing industry, officials said.

BPA/P’s national competency test (BNCT), which is an assessment program to generate industry-ready talents for the country’s IT-BPO industry, includes test components for learning ability, English language proficiency, perceptual speed and accuracy, computer literacy and service orientation, said its chief executive and president Oscar Sanez. Read the rest of this entry »

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